[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#F8F9FA” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”From Failing Startup to 8-Figure Exit in 14 Months” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Montserrat|800|||||||” title_font_size=”52px” global_colors_info=”{}”][\/et_pb_heading][et_pb_heading title=”Co-op Health was going nowhere in January 2020. I fixed their team in 8 weeks. COVID hit. They scaled 667 times over the next 6 months with a leaner team. Business sold for 8-figures” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h2″ title_font=”Montserrat|600|||||||” title_text_color=”#5A6C7D” title_font_size=”27px” title_line_height=”1.1em” max_width=”65%” global_colors_info=”{}”][\/et_pb_heading][et_pb_divider show_divider=”off” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_video src=”https:\/\/youtu.be\/vX9NwI04v-o?si=22Eglxt9qJncNV7s” _builder_version=”4.27.4″ _module_preset=”default” border_radii=”on|25px|25px|25px|25px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_text=”Watch Video” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”25px” button_text_color=”#FFFFFF” button_bg_color=”#16A085″ button_border_width=”3px” button_border_radius=”19px” button_font=”|600|||||||” background_layout=”dark” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_text=”Book 20min Call” admin_label=”Button” _builder_version=”4.27.5″ _module_preset=”default” custom_button=”on” button_text_size=”25px” button_text_color=”#FFFFFF” button_bg_color=”#3498DB” button_border_width=”3px” button_border_radius=”19px” button_font=”|600|||||||” background_layout=”dark” hover_enabled=”0″ global_colors_info=”{}” button_url=”https:\/\/calendly.com\/admin-transformpartners” sticky_enabled=”0″ url_new_window=”on”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”32px||||false|false” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”The Pattern” _builder_version=”4.27.4″ _module_preset=”default” title_text_align=”center” global_colors_info=”{}”][\/et_pb_heading][et_pb_heading title=”What Was Broken at Co-op Health (And Probably Your Team Too)” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Montserrat|700|||||||” title_text_align=”center” title_text_color=”#2C5AA0″ width=”100%” custom_margin=”0px||||false|false” custom_padding=”0px|25%|0px|25%|false|true” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Constant Firefighting” use_icon=”on” font_icon=”||fa||400″ icon_color=”#3498DB” image_icon_background_color=”#FFFFFF” image_icon_width=”74px” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_font_size=”24px” header_line_height=”1.2em” body_font=”Montserrat||||||||” body_font_size=”18px” background_color=”#FFFFFF” min_height=”380px” child_filter_hue_rotate=”50deg” border_radii=”on|25px|25px|25px|25px” border_width_all=”15px” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
The team spent 80% of their time reacting to crises. Zero time for strategic work. Everyone was burned out. Innovation was impossible. Every day felt like crisis management.<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Building the Wrong Things” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3498DB” image_icon_background_color=”#FFFFFF” image_icon_width=”74px” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_font_size=”24px” header_line_height=”1.2em” body_font=”Montserrat||||||||” body_font_size=”18px” background_color=”#FFFFFF” min_height=”380px” child_filter_hue_rotate=”50deg” border_radii=”on|25px|25px|25px|25px” border_width_all=”15px” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n Several failed attempts to fix their product. Months wasted on pointless work. Tech team disconnected from business goals. The product was fine. They just weren’t marketing it.<\/span><\/p>\n [\/et_pb_blurb][et_pb_divider show_divider=”off” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_heading title=”Sound familar?” _builder_version=”4.27.4″ _module_preset=”default” title_font=”|600|on||||||” title_text_align=”center” title_text_color=”#7A8A9A” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Toxic Culture” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3498DB” image_icon_background_color=”#FFFFFF” image_icon_width=”74px” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_font_size=”24px” header_line_height=”1.2em” body_font=”Montserrat||||||||” body_font_size=”18px” background_color=”#FFFFFF” min_height=”380px” child_filter_hue_rotate=”50deg” border_radii=”on|25px|25px|25px|25px” border_width_all=”15px” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n Tech team didn’t trust leadership. Leadership didn’t trust tech team. Blame culture. People hiding problems. Good people behaving badly. Trust was dead.<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-31px|||||” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Experience” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/transformpartners.net\/wp-content\/uploads\/2025\/11\/headshot-269×300.jpg” title_text=”headshot” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#16A085″ width=”100%” min_height=”425px” custom_padding=”|||4px|false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”I’ve Been Fixing These Problems for 30 Years” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Montserrat|600|||||||” title_text_color=”#5A6C7D” width=”88%” custom_margin=”|0px|||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_blurb _builder_version=”4.27.4″ _module_preset=”default” body_font=”Montserrat|600|||||||” body_text_color=”#2C5AA0″ body_font_size=”20px” global_colors_info=”{}”]<\/p>\n I’m Lee Clayton. 30 years as a technology leader across high street names like Co-op, Charity Commission for England and Wales, Energy Ombudsman, and Cumberland Building Society.<\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb _builder_version=”4.27.4″ _module_preset=”default” body_font=”Montserrat||||||||” body_font_size=”16px” global_colors_info=”{}”]<\/p>\n Same three problems everywhere I’ve worked:<\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb admin_label=”Blurb” _builder_version=”4.27.4″ _module_preset=”default” body_font=”Montserrat||||||||” body_font_size=”16px” global_colors_info=”{}”]<\/p>\n Over the last decade, I systematised the solution. [\/et_pb_blurb][et_pb_divider _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_6,1_6,1_6,1_6,1_6,1_6″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_6″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”30″ _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|800|||||||” header_text_align=”center” header_text_color=”#3498DB” header_font_size=”40px” body_font=”Montserrat|600|||||||” body_text_align=”center” body_text_color=”#7A8A9A” body_font_size=”18px” body_line_height=”1.6em” global_colors_info=”{}”]<\/p>\n years<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”3″ _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|800|||||||” header_text_align=”center” header_text_color=”#3498DB” header_font_size=”40px” body_font=”Montserrat|600|||||||” body_text_align=”center” body_text_color=”#7A8A9A” body_font_size=”18px” body_line_height=”1.6em” global_colors_info=”{}”]<\/p>\n co-op roles<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”\u00a3XXM” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|800|||||||” header_text_align=”center” header_text_color=”#3498DB” header_font_size=”40px” body_font=”Montserrat|600|||||||” body_text_align=”center” body_text_color=”#7A8A9A” body_font_size=”18px” body_line_height=”1.6em” global_colors_info=”{}”]<\/p>\n proven exit<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”667x” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|800|||||||” header_text_align=”center” header_text_color=”#3498DB” header_font_size=”40px” body_font=”Montserrat|600|||||||” body_text_align=”center” body_text_color=”#7A8A9A” body_font_size=”18px” body_line_height=”1.6em” global_colors_info=”{}”]<\/p>\n scale<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#F8F9FA” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”The System” _builder_version=”4.27.4″ _module_preset=”default” title_font=”||||||||” title_text_align=”center” title_font_size=”22px” global_colors_info=”{}”][\/et_pb_heading][et_pb_heading title=”How I Fixed Co-op Health in 8 Weeks” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Montserrat|600|||||||” title_text_align=”center” title_font_size=”40px” global_colors_info=”{}”][\/et_pb_heading][et_pb_heading title=”Three problems. Eight weeks. Then COVID tested everything.” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Montserrat||||||||” title_text_align=”center” title_text_color=”#7A8A9A” title_font_size=”22px” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|||0px|false|false” global_colors_info=”{}”][et_pb_blurb title=”January 2020″ use_icon=”on” font_icon=”=||divi||400″ icon_color=”#16A085″ icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_font_size=”24px” header_line_height=”1.3em” body_font=”–et_global_heading_font||||||||” body_font_size=”20px” image_icon_custom_margin=”|||0px|false|false” image_icon_custom_padding=”|||0px|false|false” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”|||0px|false|false” border_width_left=”3px” border_color_left=”RGBA(255,255,255,0)” global_colors_info=”{}”]<\/p>\n Broken trust. Several failed product attempts. Going nowhere.<\/p>\n<\/div>\n [\/et_pb_blurb][et_pb_blurb title=”JANUARY-MARCH 2020″ use_icon=”on” font_icon=”=||divi||400″ icon_color=”#16A085″ icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_font_size=”24px” header_line_height=”1.3em” body_font=”–et_global_heading_font||||||||” body_font_size=”20px” image_icon_custom_margin=”|||0px|false|false” image_icon_custom_padding=”|||0px|false|false” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”|||0px|false|false” border_width_left=”3px” border_color_left=”RGBA(255,255,255,0)” global_colors_info=”{}”]<\/p>\n Measured and fixed trust. Stopped pointless work. Protected capacity. Team was ready.<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”March 2020″ use_icon=”on” font_icon=”=||divi||400″ icon_color=”#16A085″ icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_font_size=”24px” header_line_height=”1.3em” body_font=”–et_global_heading_font||||||||” body_font_size=”20px” image_icon_custom_margin=”|||0px|false|false” image_icon_custom_padding=”|||0px|false|false” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”|||0px|false|false” border_width_left=”3px” border_color_left=”RGBA(255,255,255,0)” global_colors_info=”{}”]<\/p>\n Most companies collapsed. Co-op Health was positioned to scale.<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”MARCH-SEPTEMBER 2020″ use_icon=”on” font_icon=”=||divi||400″ icon_color=”#16A085″ icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_font_size=”24px” header_line_height=”1.3em” body_font=”–et_global_heading_font||||||||” body_font_size=”20px” image_icon_custom_margin=”|||0px|false|false” image_icon_custom_padding=”|||0px|false|false” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”|||0px|false|false” border_width_left=”3px” border_color_left=”RGBA(255,255,255,0)” global_colors_info=”{}”]<\/p>\n Front-end team self-organised. [\/et_pb_blurb][et_pb_blurb title=”March 2021″ use_icon=”on” font_icon=”=||divi||400″ icon_color=”#16A085″ icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_font_size=”24px” header_line_height=”1.3em” body_font=”–et_global_heading_font||||||||” body_font_size=”20px” image_icon_custom_margin=”|||0px|false|false” image_icon_custom_padding=”|||0px|false|false” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”|||0px|false|false” border_width_left=”3px” border_color_left=”RGBA(255,255,255,0)” global_colors_info=”{}”]<\/p>\n 14 months total. [\/et_pb_blurb][et_pb_divider show_divider=”off” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_blurb icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_font_size=”24px” header_line_height=”1.3em” body_font=”–et_global_heading_font||||||||” body_font_size=”20px” image_icon_custom_margin=”|||0px|false|false” image_icon_custom_padding=”|||0px|false|false” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”|||0px|false|false” border_width_left=”3px” border_color_left=”#16A085″ global_colors_info=”{}”]<\/p>\n “The thing I’m most proud of? The fulfilment team members who chose to work on the front-line because they cared about getting medications to people who were scared and vulnerable. That’s what happens when teams are connected to the mission, not just the metrics.”<\/p>\n \u2014 Lee Clayton<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Want this for your team?” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Montserrat|800|||||||” title_text_align=”center” title_text_color=”#FFFFFF” title_font_size=”32px” background_color=”#2C5AA0″ border_radii=”on|25px|25px|25px|25px” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ theme_builder_area=”post_content” _builder_version=”4.27.5″ _module_preset=”default”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” theme_builder_area=”post_content”][et_pb_column _builder_version=”4.27.5″ _module_preset=”default” type=”4_4″ theme_builder_area=”post_content”][et_pb_code _builder_version=”4.27.5″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n\n
Co-op Health proved it works under extreme pressure.<\/span><\/p>\nJoined Co-op Health<\/h3>\n
Fixed the Foundation (8 weeks)<\/h3>\n
COVID Hit<\/h3>\n
The Scale (6 months)<\/h3>\n
Fulfilment team worked front-line.
Scaled 667 times with a leaner team.
4,000th largest pharmacy \u2192 6th largest in England.<\/p>\nSold for \u00a3 8-figures<\/h3>\n
Complete transformation from foundation to exit.<\/p>\n